Welcome to Gym Chic Wear! These Terms and Conditions govern your use of our website www.gymchicwear.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Commitment to You

At Gym Chic Wear, we’re dedicated to providing premium plus-size activewear that boosts your confidence during every workout. Our terms reflect our commitment to transparency, quality, and your satisfaction.

2. Understanding Our Customers

We specialize in fashionable, high-performance activewear designed specifically for plus-size women who value both style and functionality in their workout wardrobe.

3. Website Use

3.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases on our site.

3.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.

3.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other customers’ shopping experience
  • Use automated systems to extract data from our site

4. Products and Services

4.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications, but minor variations may occur. Colors may appear slightly different on various devices.

4.2 Product Availability

All items are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

4.3 Size Guides

Detailed size charts are provided to help you find your perfect fit. Please refer to these before ordering as we cannot exchange items due to size selection errors.

5. Ordering and Payment

5.1 Order Process

Your order represents an offer to purchase which we accept by processing your payment and dispatching your items.

5.2 Pricing

All prices are in Australian Dollars (A$) and include GST where applicable. We reserve the right to adjust prices at any time, but this won’t affect confirmed orders.

5.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You confirm that your payment details are correct and that you have authorization to use them.

5.4 Order Confirmation

You’ll receive an order confirmation email once payment is processed. Please check all details carefully and contact us immediately if there are any errors.

6. Shipping and Delivery

6.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and public holidays).

6.2 Shipping Options

We offer:

  • Standard Shipping (A$12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: For orders over A$50 via EMS, delivered within 15-25 business days after dispatch

6.3 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. During peak seasons, delivery times may extend slightly.

6.4 Import Duties

International customers are responsible for any customs fees or import duties, which are non-refundable if you return items.

6.5 Delivery Issues

If your package appears lost or damaged in transit, please contact us immediately at [email protected].

7. Returns and Exchanges

7.1 Return Policy

We offer returns within 15 days of delivery, provided items are:

  • Unworn, unwashed
  • With original tags attached
  • In original packaging

Note: For hygiene reasons, plus-size sports bras cannot be returned unless defective or incorrect.

7.2 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Wait for return authorization (within 2 business days)
  3. Package items securely with all tags attached
  4. Ship to our return address using a trackable service

7.3 Refunds

Refunds are issued to your original payment method within 7-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7.4 Exchanges

We’ll ship your exchange item after receiving your return. Price differences will be adjusted accordingly.

7.5 Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

8. Intellectual Property

All content on our site (logos, text, graphics, images) is our property or licensed to us and protected by copyright laws. You may not use any content without our express written permission.

9. Limitation of Liability

Gym Chic Wear will not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses not caused by our breach
  • Events beyond our reasonable control

Our total liability for any claim related to our products or services is limited to the purchase price of the relevant items.

10. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact Us

For any questions about these Terms and Conditions, please contact:

Gym Chic Wear Customer Care
Email: [email protected]
Address: 96 Webb Road, NEWCASTLE WEST, AU 2302

Remember: Confidence starts with the perfect fit, and we’re here to help you find yours!